David King Insurance
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Terms of Service
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Terms and Conditions for Service Texting
These Terms and Conditions (“Terms”) outline the use of our texting service (“Service”) to help you manage your policy, claims, and other insurance-related services. By using this service, you agree to these Terms. If you do not agree, you may discontinue use of the Service.
1. Service Description
Our Service allows us to send you important updates, reminders, and notifications related to your insurance policy, claims, and billing matters. We are committed to keeping you informed and providing exceptional customer support via text messaging.
2. Opt-In and Consent
By providing your mobile phone number and opting into our Service, you consent to receive text messages about your insurance services. Please note that standard message and data rates may apply depending on your mobile carrier.
3. Message Frequency
You may receive text messages as needed for policy updates, claims status, payment reminders, emergency alerts, and general customer service. The frequency of these messages will vary based on the status of your policy or claim.
4. HELP
If you ever need help or have questions about the messages you’re receiving, simply reply with “HELP,” and we will provide assistance. You can also reach out to our customer service team directly at 972-393-3311
5. STOP
To stop receiving text messages from us, reply with “STOP.” You will receive a confirmation text that your opt-out request has been processed. Please note, opting out may impact your ability to receive critical service updates.
6. Message Content
Our texts will contain relevant information, such as policy details, billing reminders, claim status updates, and service notifications. We will not send marketing messages without your prior consent.
7. Liability
While we strive to provide accurate and timely information, we are not responsible for any delays, undelivered messages, or any other issues caused by third-party network disruptions.
8. Changes to Terms
We may update these Terms from time to time. If there are any significant changes, we will notify you via text or other means.
